Joh Ming: Information Architecture Projects

The art and science of organizing and labeling websites, Intranets, online communities
and software to support usability, user-centered design and findability.

Sustainability at The Art Institute of Atlanta (Redesign): DocumentationView PDF; Web Redesign project for environmental stewardship and sustainability on the Art Institute of Atlanta campus and in the greater community.; PM | IA | Ux | Dev

W.O.R.M.S: Work Order Repository & Management System: DocumentationView PDF; Project for national telecommunications company requiring a content management system to process and track buried drop work orders online. WORMS is an acronym for Work Order Repository and Management System. Served as IA, Ux, and Created logo & the name W.O.R.M.S.; IA | Ux

Contractor Web Portal: Process Flow View PDF; MockupsView PDF; Project to develop an online method for receiving and placing Contractor orders.; IA | Ux | Dev

The Four Seasons (Redesign): DocumentationView PDF; Four Seasons website redesign; proposed approach to improve usability and accessibility.; PM | IA | Ux

Online Boutique: SitemapView PDF; Project for e-Commerce website providing hand crafted jewelry and accessories.; PM | IA | Ux | Dev

Merger & Integrations: Business Processes: Process Flows Ex.1View PDF; Process Flows Ex.2View PDF; Developed schematics to help management and integration teams visualize new and existing processes. Also used to reduce the time and complexity of integrating new staff and systems.; IA

Non-Linear Narrative: WireframesView PDF; StoryboardsView PDF; Website designed for user exploration. Content is provided out of chronological order and discovery is dictated by user choices.; PM | IA | Ux | Dev

Optimized Mobile Website: PRDView PDF; Desktop SitemapView PDF; Optimized SitemapView PDF; WireframesView PDF; Redesign of the Bill Maness Outreach Center website for the iPhone. Navigation, content and features optimized for mobile device usage.; PM | IA | Ux | Dev

Mobile Application: DocumentationView PDF; Developed TaskMe, a "To Do List" iPhone Application. TaskMe allows users to create a tasklist and check items off that list.; PM | IA | Ux | Dev

Ripple Institute (Redesign): SitemapView PDF; WireframesView PDF; RequirementsView PDF; Web redesign for a non-profit organization. The goal of this project was to take the existing Ripple website and improve the Information Architecture and overall design.; IA | Ux

Phone Warranty Portal: Process FlowsView PDF; DocumentationView PDF; Web application project for the management of customer phone warranty claims and equipment registration. In addition to XHTML, CSS, Javascript, I served as IA, Ux and developed training documentation. The project was successfully deployed in under 10 weeks.; IA | Ux | Dev

Return Authorization Tool: DocumentationView PDF; Project to streamline return procedures and automate manual processes. Resulting in a successfully deployed web application to track and authorize returns.; IA | Ux | Dev

Reverse Logistics: Process FlowsView PDF; The goal of the project was to review and improve the entire returns management process for the Supply Chain.; IA

Contract Administration Process: Process Flows View PDF; Process Flows (Optimized)View PDF; The Contract Administration project involved an in depth evaluation of procedures and technology used by each department. The analysis revealed several areas of process deviation and redundancy. The flow charts facilitated communication and understanding between management teams, which led to rapid improvement.; IA

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