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The art and science of organizing and labeling websites, Intranets, online communities
and software to support usability, user-centered design and findability.

Sustainability at The Art Institute of Atlanta (Redesign)
DocumentationView PDF
Web Redesign project for environmental stewardship and sustainability on the Art Institute of Atlanta campus and in the greater community.
PM | IA | Ux | Dev
W.O.R.M.S: Work Order Repository & Management System
 
DocumentationView PDF
Project for national telecommunications company requiring a content management system to process and track buried drop work orders online. WORMS is an acronym for Work Order Repository and Management System. Served as IA, Ux, and Created logo & the name W.O.R.M.S.
IA | Ux
Contractor Web Portal
 
Process Flow View PDF
MockupsView PDF
Project to develop an online method for receiving and placing Contractor orders.
IA | Ux | Dev
The Four Seasons (Redesign)
 
DocumentationView PDF
Four Seasons website redesign; proposed approach to improve usability and accessibility.
PM | IA | Ux
Online Boutique
 
SitemapView PDF
Project for e-Commerce website providing hand crafted jewelry and accessories.
PM | IA | Ux | Dev
Merger & Integrations: Business Processes
 
Process Flows Ex.1View PDF
Process Flows Ex.2View PDF
Developed schematics to help management and integration teams visualize new and existing processes. Also used to reduce the time and complexity of integrating new staff and systems.
IA
Non-Linear Narrative
 
WireframesView PDF
StoryboardsView PDF
Website designed for user exploration. Content is provided out of chronological order and discovery is dictated by user choices.
PM | IA | Ux | Dev
Optimized Mobile Website
 
PRDView PDF
Desktop SitemapView PDF
Optimized SitemapView PDF
WireframesView PDF
Redesign of the Bill Maness Outreach Center website for the iPhone. Navigation, content and features optimized for mobile device usage.
PM | IA | Ux | Dev
Mobile Application
 
DocumentationView PDF
Developed TaskMe, a "To Do List" iPhone Application. TaskMe allows users to create a tasklist and check items off that list.
PM | IA | Ux | Dev
Ripple Institute (Redesign)
 
SitemapView PDF
WireframesView PDF
RequirementsView PDF
Web redesign for a non-profit organization. The goal of this project was to take the existing Ripple website and improve the Information Architecture and overall design.
IA | Ux
Phone Warranty Portal
 
Process FlowsView PDF
DocumentationView PDF
Web application project for the management of customer phone warranty claims and equipment registration. In addition to XHTML, CSS, Javascript, I served as IA, Ux and developed training documentation. The project was successfully deployed in under 10 weeks.
IA | Ux | Dev
Return Authorization Tool
 
DocumentationView PDF
Project to streamline return procedures and automate manual processes. Resulting in a successfully deployed web application to track and authorize returns.
IA | Ux | Dev
Reverse Logistics
 
Process FlowsView PDF
The goal of the project was to review and improve the entire returns management process for the Supply Chain.
IA
Contract Administration Process
 
Process Flows View PDF
Process Flows (Optimized)View PDF
The Contract Administration project involved an in depth evaluation of procedures and technology used by each department. The analysis revealed several areas of process deviation and redundancy. The flow charts facilitated communication and understanding between management teams, which led to rapid improvement.
IA


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